Modular automotive retail software that connects digital customer journeys, sales operations and dealer networks through workflows, data and AI – from first lead to lasting brand loyalty.
Give customers a faster response while keeping your sales team connected to every conversation. The Modera AI Sales Assistant uses approved product and business information to support enquiries, qualify opportunities and pass useful context into the sales workflow.
The AI Sales Assistant is one practical example of Modera’s wider direction: bringing automotive workflows, connected data and intelligent assistance together across the customer journey. Modera is more than one AI product – it is a modular platform for the teams that sell, manage and support vehicles across dealer and OEM networks.
Modera combines automotive operating knowledge with the technology and delivery experience needed to support dealers, brands and importer networks across different markets.
Dealers need better tools to engage customers and execute every sale. OEMs and importers need consistent processes, reliable data and visibility across their networks. Modera connects both through shared workflows, data and increasingly AI-enabled capabilities.
Connect the journey from first enquiry to vehicle sale, service and retention. Capture opportunities from every channel, respond faster, execute each deal with greater consistency and make better use of customer and operational data.
Give central teams clearer control of product data, pricing, campaigns and processes while enabling each market and dealer to execute accurately across brands, markets and existing systems.
Start with the business problem that matters now, then add capabilities as your needs develop. Modera modules share automotive workflows and data, while integrating with the systems your teams already depend on.
Sales and customer operations
Turn your website into an always-on sales and service channel.
Network and product operations
Digital retail journeys
Turn connected automotive data into clearer decisions and practical assistance across customer and network workflows.
Connect the journey from first enquiry to vehicle sale, service and retention. Capture opportunities from every channel, respond faster, execute each deal with greater consistency and make better use of customer and operational data.
01
Generate demand through automotive websites, campaigns and connected lead capture.
02
Respond faster, qualify opportunities and follow up consistently.
03
Connect CRM, offers, trade-in, test drives and sales execution.
04
Make service booking and aftersales interactions easier for customers.
05
Use connected customer data to support relevant follow-up and loyalty.
Dealer-network visibility and performance insight
Central product, pricing and campaign control
Consistent processes and digital customer journeys
Multi-market rollout and network coordination
Integration with local DMS and other systems
A modular deployment path for IT teams
Give central teams clearer control of product data, pricing, campaigns and processes while enabling each market and dealer to execute accurately across brands, markets and existing systems.
Modera connects the information and processes behind customer engagement, sales execution and network performance. Automation reduces repetitive work; reliable data improves visibility; AI supports selected interactions where it creates practical value.
Create consistent steps, ownership and handovers across teams and channels.
Connect customer, vehicle, product, price and performance information.
Add practical assistance based on approved data and defined business processes.
Connect the moments that shape automotive customer value – from finding and configuring a vehicle to purchase, service and an ongoing brand relationship.
01
Automotive websites and digital inventory.
02
Enquiries, AI-assisted conversations and lead capture.
03
Vehicles, options, product and pricing data.
04
CRM, offers, trade-in, bookings and digital retail.
05
Coordinated sales execution and handover.
06
Online booking and expanding aftersales workflows.
07
Expanding retention, loyalty and customer-value capabilities.
Modera can be deployed alongside DMS and other automotive systems, connecting the workflows and data needed for a stronger customer and operating experience. Start with a focused requirement and extend the platform over time.
DMS coexistence
APIs and data exchange
Phased deployment
Local and group-level systems
See how dealers, dealer groups, OEMs and importers have applied Modera to improve customer journeys, sales execution and network performance.
Estonia, Latvia, Lithuania
KIA Auto standardised product data, websites, campaigns, importer stock and the dealer sales process across three markets, turning a fragmented dealer network into one united front.
Nordics
Centralised product data management gave Nissan Nordic Europe one reliable source for vehicle, option and pricing information across markets.
Baltics
A dealership CRM rollout that increased conversions and revenue by making every lead visible, owned and followed up.
Perspectives on dealer performance, customer experience, network management, automotive data, AI and the evolving customer lifecycle.
Automotive CRM
Dealer expectations have changed: leads arrive from more channels and customers expect faster, better-informed responses.
Product data
When product, option and pricing data is reliable, every dealer website, offer and configurator follows automatically.
AI
Practical assistance based on approved data beats generic chat: qualification, faster answers and better context for sales teams.
Modera combines local automotive understanding with experience delivering across different brands, dealer networks and market structures.
Tallinn
Estonia
Madrid
Spain
Lisbon
Portugal
Berlin
Germany
Dubai
UAE
Sydney
Australia
Kyiv
Ukraine